On-premises software
If you want to return or exchange the Microsoft donated or discounted products you've received, you will need to return all Microsoft products in the request and place a new request for the Microsoft items you want.
Since all Microsoft products are download-only, returns will be accepted only if none of the software has been installed and if you received the product no more than 30 days previously.
If you want to return or exchange your Microsoft software product, please contact us.