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  3. Webinar Troubleshooting

Webinar Troubleshooting

  • I can’t access the recording that I’ve purchased or the recording to the webinar I’ve paid for. What do I do?
  • I’ve registered for a webinar but haven’t received the link to join. Where can I get this?
  • I won’t be using my PC to access the webinar. Can I access the link from a different computer?
  • I registered for my colleague. Can they use the link I received?
  • I’m experiencing bad lag on the audio and the voice keeps breaking up.
  • I could see the slides moving but I can’t hear any audio.
  • I’ve clicked on the link and nothing happens.
  • I’ve tried everything and still can’t join or hear properly.
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