Submit a request – TechSoup New Zealand

Please choose your issue below

Your email address

Is your warranty claim for new or refurbished hardware?

I have read the refurbished hardware warranty criteria.

The warranty criteria for refurbished hardware is available here - https://help.techsoup.net.nz/hc/en-us/articles/360011578633-What-does-the-warranty-for-refurbished-machines-cover

I understand that if no fault is found, or if the fault is the result of accidental damage or not covered by warranty, then I will wear the cost of repair (if required) and redelivering the device.

I understand that I may be asked to perform some troubleshooting and diagnostic steps as part of my warranty claim.

Order number

Product/SKU being claimed

Please provide the product name or SKU that you are making a warranty claim for. This information can be found on your order invoice, which is accessible on your account dashboard.

Subject

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments

Add file or drop files here