For us to update your account details such as email address or an organisation’s email address, simply send an email to firstname.lastname@example.org entitled 'change details' that addresses the relevant changes from the list below.
- The current physical address for shipping (cannot be a PO Box)
- The new contact person for your organisation
- The new email address of the contact person of your organisation
- The new email address for your organisation (this is where all information pertaining to orders, including passwords will be sent)
- The reason for the change/s
- Please advise us if you require a new username and or password
NOTE: If you are updating the contact person for your organisation we must know who the previous contact person for your organisation was.
Once this information has been received by us, we can update your organisation’s record accordingly.
IMPORTANT: Please do not place any orders until you have received a response from the Customer Support team advising you that the changes have taken place.